Last Updated: October 1, 2024

Welcome to ProfiHitch! These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and ProfiHitch, LLC (“ProfiHitch,” “we,” “us,” or “our”) governing your access to and use of the ProfiHitch platform, website, mobile applications, and related services (collectively, the “Service”). By accessing or using the Service, you agree to these Terms.

If you are using the Service on behalf of an organization or entity, you represent and warrant that you are authorized to bind that organization or entity to these Terms.

1. Introduction

By using ProfiHitch, you agree to these Terms and any modifications made to them. We may change these Terms at any time and will notify you of changes by posting the updated terms on our website, in the mobile applications, or via email. If you do not agree to these Terms or any modifications, you must stop using the Service.

2. Definitions

• Account: A registered account created by a Job Seeker or Employer on the ProfiHitch platform.
• Job Seeker: An individual using ProfiHitch to seek employment opportunities.
• Employer: An organization, company, or entity using ProfiHitch to post job openings and seek candidates.
• Tokens: Units of value that Employers purchase to contact Job Seekers and manage their recruitment pipeline.
• User Content: Any information, data, or content uploaded by users, including resumes, job postings, and profiles.

3. Eligibility

To use the Service, you must be at least 18 years old and legally permitted to form binding contracts under applicable law. You may not use the Service if you have been suspended or banned from it. It is your responsibility to comply with the laws of your jurisdiction when using ProfiHitch.

4. Account Registration and Responsibilities

To access certain features of the Service, you must create an Account. You agree to provide accurate, current, and complete information during registration and update it if necessary. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

Verification Process:

Job Seekers must undergo a verification process where ProfiHitch staff review the submitted resume/CV. Only verified Job Seekers will have full access to all platform features, such as AI-powered matching, messaging with employers, and profile visibility controls. Upon successful verification, Job Seekers will receive a verified badge on their profile.

5. Use of Services

For Employers:

• Job Postings: Employers may only post legitimate job openings and must ensure all job descriptions are truthful, non-discriminatory, and compliant with employment laws.
• Recruitment Practices: Employers must use the token system responsibly and are prohibited from spamming or misrepresenting opportunities.

For Job Seekers:

• Profile Creation: Job Seekers are required to create an accurate and complete profile to be matched with Employers.
• Visibility Control: Job Seekers can control which Employers can view their profiles, ensuring confidentiality.

6. Mobile Applications

We provide mobile applications that permit users to access and use the Service via a mobile device. To use a mobile application, you must have a compatible device. We do not warrant that the mobile application will be compatible with all devices. You agree to comply with all third-party terms of agreement when using the mobile application (e.g., App Store, Google Play).

We grant you a non-exclusive, non-transferable, revocable license to use an object code copy of the mobile application on one mobile device owned or leased by you for personal use. Standard carrier data charges may apply.

7. Token System (Employers Only)

Employers use tokens to contact Job Seekers and manage the recruitment process. Tokens can be purchased as part of subscription plans or as add-ons.

• Token Expiry:
  • Semi-annual subscription tokens roll over and are valid for up to 6 months from the purchase date.
  • Annual subscription tokens and add-ons are valid for up to 12 months from the purchase date.
  • Tokens not used within these periods will expire and cannot be carried over or refunded.

8. Pricing, Payments, and Billing

Subscription Plans:

ProfiHitch offers subscription plans such as "The Care Connector," "The Healthcare Matchmaker," "Recruitment Catalyst," and "Healthcare Visionary," which are available exclusively for Employers. Pricing and plan details are available on the website.

• Auto-Renewal: Subscriptions automatically renew unless canceled by the Employer. Cancellations must be made before the next billing cycle to avoid charges for the subsequent period.
• Add-ons: Employers may purchase additional tokens or services as needed to facilitate the recruitment process.

Note: ProfiHitch is free of charge for Job Seekers. No subscription or payment is required from Job Seekers to use the platform and its features.

9. User Content and Intellectual Property

Ownership of Content:

Users retain ownership of the content they submit (e.g., resumes, job postings), but grant ProfiHitch a license to use, distribute, and display that content for the purposes of providing the Service.

Platform Content:

ProfiHitch owns all platform content, including software, designs, and proprietary materials.

Prohibited Content:

Users are prohibited from uploading content that is fraudulent, defamatory, harassing, or that violates the intellectual property rights of others.

10. Privacy Policy

Your use of the Service is subject to our [Privacy Policy](insert link), which explains how we collect, use, and protect your information. ProfiHitch complies with applicable data protection laws, including GDPR and CCPA, and takes reasonable measures to secure user data.

11. Prohibited Activities

Users agree not to:

• Misrepresent themselves, post fraudulent job listings, or submit misleading information.
• Use the platform to harass or harm others.
• Scrape, reverse-engineer, or attempt to access unauthorized areas of the platform.
• Engage in any activities that violate applicable laws or these Terms.

12. Termination of Accounts

User-Initiated Termination:

You may cancel your account at any time by contacting ProfiHitch support. Once canceled, your account and content may be deleted permanently.

ProfiHitch-Initiated Termination:

We reserve the right to terminate or suspend accounts for violations of these Terms or misuse of the platform. Terminated accounts will not be eligible for refunds.

13. Limitation of Liability

ProfiHitch is provided "as-is" and "as available." We make no guarantees regarding the accuracy, reliability, or availability of the Service. Our liability is limited to the amount paid by the user for services in the 12 months preceding the event giving rise to liability. We are not liable for indirect, incidental, or consequential damages arising from the use of the Service.

14. Indemnification

You agree to indemnify and hold ProfiHitch harmless from any claims, damages, losses, or legal fees arising from your use of the Service, violation of these Terms, or infringement of third-party rights.